Contact information
At DOOGEE Smart, customer satisfaction is our top priority.
Whether you need product recommendations before purchasing or assistance after receiving your order, our customer service teams are ready to help.
Business Information
Brand / Store Name: DOOGEE Smart
Website: https://smart.doogee.com
Website Operator: GUODING KAICHUANG TECHNOLOGY LIMITED
Registered Address: UNIT CW815 RM 903,9/F CAMERON COMM CTR 458-468 HENNESSY RD CAUSEWAY BAY HONG KONG, Causeway Bay
Customer Support
Order & Shipping Support
For product inquiries, order assistance, payment, shipping, delivery, or tracking:
After-Sales & Warranty Support
For returns, refunds, exchanges, warranty claims, repairs, or product issues:
General, Policy & Legal Inquiries
For general information or questions about our terms, policies, legal notices, or intellectual property:
Return Address Notice
The registered address listed above is not a return address. Do not send products to that address.
Before returning any product, please contact our after-sales team at service@doogeesmart.cc for return authorization and the correct return instructions.
Service Availability
24/7 Customer Support
00:00–23:59 (PT)
Our support teams are committed to responding to inquiries as quickly as possible.